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Overview

TERMS & CONDITIONS
MARYANNS WHOLESALE WHOLEFOODS

Last updated: December 2025

These Terms and Conditions govern the use of mary-anns.electricegg.site and wholeworldwell.com.

Company Information

MARYANNS WHOLESALE WHOLEFOODS operates within the Republic of South Africa and complies with the Consumer Protection Act 68 of 2008.

Medical & Health Disclaimer

All information and products provided are for educational purposes only and not a substitute for medical care.

Registration & Use

Only registered users may purchase goods. Users are responsible for protecting their login credentials.

Age Restriction

Users must be 18 years or older or use the site under parental supervision.

Payment

Payment methods include Credit Card, Debit Card, and EFT. Payments must clear before goods are dispatched.

Digital Products

All digital content remains the intellectual property of MARYANNS WHOLESALE WHOLEFOODS and may not be shared.

Limitation of Liability

The company is not liable for indirect or consequential losses.

Governing Law

These Terms are governed by the laws of South Africa.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at {email} for questions related to refunds and returns.